Ashley Homestore cuts work order resolution times by 75%
Hill Country Holdings, the nation’s largest Ashley Furniture Homestore franchisee, struggled to handle their store maintenance and repair work without a computerized maintenance management system. The company decided to implement Corrigo Enterprise to improve the efficiency, quality, and visibility of in-store service and reduce maintenance calls.
Corrigo was able to deliver a solution to achieve:- Reduced non-emergency service time by 76%
- Average work order completion time fell from 2 months to <2 weeks
- Decreased cost of work order completion
- Significant savings with predictive and proactive maintenance