How Corrigo data boosts the efficiency of Wendy’s FM technicians
Butch Clements is the Director of Facilities for the Wendy’s Company and responsible for restaurants in the U.S. Midwest, Northeast, Southwest, and metro Denver area. Corrigo is central to running Wendy’s facilities management operations.
Watch this video to discover how Butch and his teams use Corrigo to create and capture efficiencies for technicians, score their performance, and identify areas for further training. Corrigo’s integration with Wendy’s accounting system automates vendor and technician billings at the restaurant level leading to better cost-tracking and improved ROI.
Discover how to boost the performance of your facilities management team. Contact a Corrigo expert today.
Intelligent real estate means that we use technology-based solutions to provide data that helps us run our properties more efficiently and track our costs to provide a better ROI on our services.
Butch ClementsDirector of Facilities, The Wendy's Company
Video transcript
My name is Butch Clements, and I’m with the Wendy’s Company. As director of facilities, I’m responsible for capital reinvestment of the equipment and structural elements in our restaurants as well as the management of our technicians and facilities managers. Our trades are plumbing, refrigeration, HVAC, cooking equipment, light cosmetic changes, and electrical. Our geographies are the Midwest, the Northeast, the Southwest and metropolitan Denver.
Why did the Wendy’s Company choose Corrigo?
Corrigo had the mobile support function for our technicians where the other companies did not have that solution. Corrigo has a scorecard that they partnered with us to develop for our technicians. It concentrates on efficiencies through restaurant visits per week, repeat visits, billable percent, and other items that drive efficiencies and hold our guys accountable to their daily actions.
How are your FM operations more data driven with Corrigo?
Corrigo helped us use the data to find exactly where the issues are that we can address, like technician training, restaurant level procedures and habits, and capital reinvestment based on repair versus life cycle. We automate our accounting processes with the Corrigo system via integrations of vendor billing and technician billing at the restaurant level.
What does intelligent real estate mean to you?
Intelligent real estate means that we use technology-based solutions to provide data that that helps us run our properties more efficiently and track our costs to provide a better ROI on our services.
Recommended Reading:
Software Buyer’s Guide for Restaurant Facility Managers
What restaurant facilities managers want from their FM software
The Facilities Managers Guide to Exceptional Asset Management
